Frequently Asked Questions
How long does a digital forensics examination take?
The duration of a digital forensic investigation depends on factors such as the complexity of the case, the amount of data, and the specific services required. We provide estimates based on your case details and keep you updated throughout the process.
What kind of electronic devices can you recover data from?
We offer data recovery services for a wide range of devices, including:
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Computers: Desktops, laptops, and servers, regardless of operating system (Windows, macOS, Linux).
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External Storage: Hard drives, SSDs, USB flash drives, and external drives.
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Mobile Devices: Smartphones and tablets, including iOS and Android devices.
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Other Digital Media: Memory cards, digital cameras, Surveillance equipment and GPS units.
If you have a specific device or type of storage in question, please contact us to confirm compatibility and discuss your recovery needs.
Are you able to review information retrieved from other sources in an investigation?
Yes, we can review and analyze information retrieved from other sources in an investigation. Whether the data comes from prior forensic examinations, third-party reports, or other investigative sources, we can provide expert analysis to integrate and interpret this information within the context of your case.
It’s crucial that the information reviewed has been acquired in a forensically sound manner to ensure its integrity and reliability. We assess the acquisition methods used to verify that they meet industry standards, as this is essential for maintaining the admissibility and accuracy of the evidence. If you have specific information or sources you need us to review, please contact us to discuss the details and how we can assist.
I accidentally deleted my photos, can you help?
Yes, we can help recover accidentally deleted photos. Our data recovery services include retrieving lost or deleted files from various devices such as computers, smartphones, tablets, and external storage.
To maximize the chances of successful recovery, it’s important to stop using the device immediately after deletion to avoid overwriting the data. Contact us as soon as possible, and we will guide you through the process to recover your precious photos and ensure they are restored safely.
Will you travel outside of Central Florida?
Yes, we are able to travel outside of Central Florida to provide digital forensic services. Whether your needs are local, regional, or even national, we can accommodate travel arrangements to ensure that our forensic expertise is available where and when you need it. Please contact us to discuss your specific requirements and to arrange the necessary logistics.
Do you offer pro bono services or services at a reduced rate?
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We understand that the cost of digital forensic services can be a concern. While we do not typically offer pro bono services, we do provide services at a reduced rate in certain circumstances, such as for non-profit organizations or for cases with financial hardship. Please contact us to discuss your specific situation and explore potential options. We are committed to finding a solution that meets your needs while ensuring the highest quality of forensic analysis.